BAD SERVICE

<p>GOOD DAY</p> <p>MY NAME IS THULI A VERY IRATE,FURIOUS CUSTOMER. NANDOS IS ALWAYS MY FIRST CHOICE BUT TODAY NEVER EVER HAVE I BEEN SO DISSAPOINTED WITH NANDOS RIVONIA FIRST AND LAST TIME EVER. I CALLED AT 10:15 WITH ALL ORDERS FOR MY DEPARMENT A LADY CALLED THULI ANSWERED AND SHE TOOK MY ORDER DOWN AND CONFIRMED THE TOTAL PRICE.SHE SAID WE CAN ARRIVE AT 11.00 WE ARRIVED AT 11:43 AND GUEESE WHAT THULI NEVER PLACED THE ORDER AND IT WAS MY LUNCH BREAK I TOLD HER AND SHE SAID THEY WERE VERY BUSY IT SHOULD BE READY SOON. WE WAITED AND 20 MINUTES LATER SHARON WAS TOLD TO PACK OUR ORDER SHE DID AND GAVE US AND WE DROVE AWAY. AS I GOT TO THE OFFICE 5 PACKETS OF CHIPS WERE MISSING FOR ALL THOSE MEALS OF R54.90 . THE GREEN SALAD I ASKED THEM TO NOT ADD OLIVES BUT TO ADD PINEAPPLE WHICH THEY CHARGED BUT THERE WAS NO PINEAPPLES.I CALLED AND THEY APOLOGISED AND SAID THEY WILL SEND THEY DRIVER THROUGH THAT WAS 12:55 ONLY AT 14:01 THE DRIVER ARRIVED WITH CHIPS BUT NO PINEAPPLE. AND THE MANAGER WHO I NEVER GOT THE NAME CLEARLY CALLED ME AT 12:58 FROM HIS PERSONAL NUMBER THABO ********** 586 TO APOLOGISE BUT WHILE WAITING AND CALLING HIM HE NEVER ANSWERED HIS PHONE. WE CALLED THE STORE AGAIN AND ASKED TO SPEAK TO THE MANAGER HE ASKED IN THE BACK GROUND WHAT IS MY NAME THEY TOLD HIM THULI AND THE CALL GOT DROPPED. I AM SO DISSAPOINTED AS AN EXTRA 7.50 WAS CHARGED FOR THE PINEAPPLES YET WE NEVER RECEIVED THEM THE CHIPS ARRIVED VERY COLD AND NOW AM PAYING MY COLLEAGUES AS THEY DONT WANT THIS CHIPS ANYMORE AND THE ONE WHO NEVER GOT HER PINEAPPLES WANTS HER MONEY BACK. THE MANAGER JUST CALLS AND SAYS HE WILL CHECK,CHECK WHAT AS HE TOOK MY CHECK NUMBER WHICH IS 1687 AND HE COULD SEE ALL MY ORDERS. ALL THESE COLD CHIPS AND PINEAPPLES NOT RECEIVED WHAT DOES ONE DO IN THIS SITUATION AM VERY ANGRY.</p>