Bad Service
<p>I recently purchased quarter chicken meal from Nandos longmarkert street, Pietermaritzburg. However, upon opening my meal, I noticed that the roll was not included. I thereafter phoned the Nandos hotline and lodged a complaint. The manager from the store phoned me and i explained what had happened. I also mentioned that this was not the first time that a part of the meal purchased had not been included in the packet. He then assured me that he would get back to me as soon as possible. To date nothing has happened. This poor service is not acceptable. Being a loyal customer for many years, i have no option but to stop buying rom Nandos.</p>
Dear Xolani
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Xolani
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Good Day
I will like to take this opportunity and thak the Nados team for getting back to me and resolving my challenge.
You really kept your words.
Thank you so much
Good Day
I will like to take this opportunity and thak the Nados team for getting back to me and resolving my challenge.
You really kept your words.
Thank you so much