1 reviews | Active since Dec 2016

12 Dec 2016, 18:33

bad service

<p>On two occassions ive been at Nandos dundee,we were told the 1st time to fetch our own sauces at the counter because it was busy again today i was told to fetch my own sauces , the sauces were half empty again i had to stand up and look for sauces tht were half .Nandos must kindly indicate if its a self services as we customers were not notified of such a change.</p>

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Replies (1)
Nando's
Nando's's reply13 Dec 2016, 13:11
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)