1 reviews | Active since Nov 2016

27 Nov 2016, 20:08

bad service

<p>My name is Cliford i have placed an order with Nandos Sunnypark mall on ********** 343 , when i got there my order wasn't and i have waited for them to pack upon packing it i took it home as it was take away when i got here my order was incomplete and when i called them back no one wanted to help they kept wanting to transfere me and they were transfering me to extensions that were not being answered , and i have spent my money and Petrol to collect the order but when we as customers have problems on what we have paid for one is there to assist. can you please help here </p>

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Replies (1)
Nando's
Nando's's reply28 Nov 2016, 10:41
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)