1 reviews | Active since Nov 2016

12 Nov 2016, 14:21

Bad service

<p>Last week saturday (05/11) we were at Nandos Southgate next to Shoprite, we ordered our meal and we were told to wait 10-15mins, we waited for an hour then my friend went to the counter to ask about our meal the ladies at the counter laughed at her...</p>

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Replies (1)
Nando's
Nando's's reply12 Nov 2016, 15:37
Official

Dear ,Suhla


There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)