1 reviews | Active since Jun 2016
bad service
<p>I was appalled by the service that I received at the nandos in kloof, the manager riedwaan was not even accommodating when I asked if I could pay for our food and if it was possible to keep us a table. When I received my food, it was Ice cold. We received the incorrect sides, the wrong flavour cooldrink. The garlic rolls was under done, it was soft as dough.. I sent it back.with the waiter that ignored us twice and only for her to come back and say that they were sold out of garlic rolls and that they'd refund us for the rolls.. When we were done eating, I had to call the manager a numerous amount of times which at this point I was highly irritated.. he walked past me three times.. after standing there 10 mins waiting for my refund he came.. did the refund And shoved the money in my hands. Not even a thank you. Never will I waste my money there again. </p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)