GM
Gontse M

1 reviews | Active since Jun 2016

23 Jun 2016, 13:47

Bad service

<p>Hi my name is Gontse Motsepe</p> <p>Ordered food @ Nandos Malibongwe drive for Lunch @13:55 received the order @ 14:40, before the delivery I Get a phone call that the beverage I desired and already placed with my order was out of stock, no apologies nothing "got the call from the delivery guy. I specifically asked for the chicken strips to be served like "when you are dinning "but that request was not met. Called got told that they will send the same driver with my order I had to call again @15:25 was told they will get back to me, the delivery guy gets to my work leaves the order on the counter because i Was busy with a customer @ 15:38. Please understand I knock off at 16:00 need to get started on my Cash up because I am a sales assistant and I have not had my Lunch so much for supporting Businesses.</p> <p> </p>

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Replies (1)
Nando's
Nando's's reply24 Jun 2016, 11:58
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)