1 reviews | Active since Feb 2016
BAD SERVICE
On Friday 8th April, I phoned in an order, and collected it myself - and when I got home - I discovered that the complete order was not correct - below is what I ordered as apposed to what I actually got.<br> 1 vitality meal- lemon and herb ( this comes with a salad) <br> 1 1/4 chicken - lemon and herb and saucy rice<br> When I got home - I discovered that the salad that comes with the vitality meal was not in the bag - when I rang the branch - they did not offer to deliver it to me - they told my husband that I had to go back and fetch it, which I did . <br> The 1/4 chicken had peri peri sauce - and not lemon and herb as ordered - and the saucy rice had no sauce<br> Do they not check the order when putting it in the bag? Granted, I should have checked - but I trusted that it was all correct! Very disappointed !!<br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)