bad service

Was in nandos in belgravia for lunch. Ordered a meal that costed about R270 in total. Upon seating, I had to call a manager to have her put the air-conditioner on as it was so stuffy and smokey in the restaurant as it was off or lowered. How can one eat in a place u can't breathe with all the fumes coming from a hot busy kitchen. I ordered a salad and requested addition of feta with no tomatoes. Without checking my receipt, I had the salad sent back as there was no feta on. The waiter then asked to see my receipt as there was no feta on my order. The cashier did not ring up the feta! At this point I was upset and hungry already and so they added the feta. The salad returned to the table only for me to find some tomato at the bottom as well. At this point I was very upset as they were unable to take an instruction. Did they honestly give me a prepacked salad and then fail to remove all the tomatoes? Were they unable to make a fresh one? I did pay for it! I didn't want any remnant of any tomatoes or seeds or the taste of It. I had to get up and take it to the manager to complain and I didn't even get an apology, which I then asked a refund and left to go to another nandos.<br>