AS
Ashley S
1 reviews | Active since Aug 2013
24 Mar 2018, 20:23
Bad quality
We bought nandos family meal a whole chicken lemon and herb with 3 sides. When we came at home the chicken was dry with hardly any lemon and herb sauce over the chicken. This is now the second time that this is happening. The standard of the nando chicken has drop in Promenade vs other nandos outlets.
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Nando's's replyOfficial
26 Mar 2018, 13:39Good day Ashley,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,
Nando's's reply26 Mar 2018, 13:39
Official
Good day Ashley,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Best regards,