MB
MICHELLE B

1 reviews | Active since Sept 2014

06 Apr 2015, 23:33

Bad quality.

Stale rolls I literally threw way,raw chicken and stake chips.and this is not the first time that I've walked out of this store unhappy. And I usually go to the Westwood mall Nandos and they get it right even the portions are smaller in sparks road. Will definitely not go back to sparks road nandos.<br> <br> Ps: I grew up in rosettevile,jhb in walking distance of the original Nancy's store so I expect to pay a bit more but I know I'm going to get good quality food. This nandos just doesn't cut it.

0
Replies (1)
Nando's
Nando's's reply07 Apr 2015, 10:36
Official
Hello MichelleBiggar16,

Thank you for taking the time to submit your complaint through the Hello Peter website.
We have logged your complaint, with interaction number CAS -62458 Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.
We encourage feedback and therefore are pleased that you have let us have the benefit of your views.
Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.
Yours Sincerely,
The Nando's Customer Care Team,
Customer Care: ***

Best regards,