iM
itami M
1 reviews | Active since Sept 2009
09 Feb 2023, 19:39
Bad Nandos Experience
On the 19th January 2023, I bought food from Nandos Sandton City, which was inclusive of box of veggies, when I left Sandton City I opened the box only to find that it was empty, I then called the store immediately and was told a lady called Ntokozo will send me WhatsApp for me to send her pictures but was never contacted. I further raised my issue with their twitter team to no avail . I quite disappointed with the way my issue was handled
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Replies (2)
Nando's's replyOfficial
10 Feb 2023, 17:21 Dear Godfrey, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (excluding public holidays)
Regards
Busisiwe S
Regards
Busisiwe S
Best regards,
Nando's's reply10 Feb 2023, 17:21
Official
Dear Godfrey, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (excluding public holidays)
Regards
Busisiwe S
Regards
Busisiwe S
Best regards,
iM
itami M's updateReviewer Update
17 Feb 2023, 12:22Nobody bothered to attend to my issue mxm
iM
itami M's update17 Feb 2023, 12:22
Reviewer Update
Nobody bothered to attend to my issue mxm