Hellopeter
Share Your Experience
HM
Happiness M

1 reviews | Active since Feb 2017

25 Feb 2022, 12:55

Bad food taste

Last night I ordered a full chicken meal at Birch Acres Mall Nando's and the taste was so bad I couldn't even tell what was the flavour it was like I'm eating a chicken dust from the corners which I think its even better that what I had what annoys me most it was not the first time buying chicken from this store and I thought maybe the person who was on duty that day didn't spice the meat enough but again this time it was even worse I'm so disappointed never had a Nandos like the one from Birch Acres they should give them training for sure I have been eating Nandos for many years and I was excited when I saw that we will have a store around tembisa but now it's better not to have it at all than to be wasting my money like this he'll no!!! please who ever owns that Nandos do something

0
Replies (2)
Nando's
Nando's's reply25 Feb 2022, 16:59
Official
 
Dear Happiness,
 
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 
 
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 
 
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 
 
PERi-PERily yours, 
 
The Nando's Customer Care Team 
 
Customer Care:             *** 
Operating hours:           Monday – Sunday, 9am – 10pm (Including public holidays) 
HM
Happiness M's update08 Mar 2022, 16:50
Reviewer Update
I would like to thank the Birch Acres nandos manager Jabu for handling my complain well the way he spoke to me on the phone to apologize for the inconvenience caused it was excellent he made me calm and everything was sorted thank you very much Jabu as a custome I really appreciated your help.