1 reviews | Active since Mar 2015
Bad food at Nandos - Tongaat
We dined at Nandos Tongaat last night. The food arrived. Why does everything have vinegar? The sauces are thinned down using vinegar. The 2 full chicken portions had sauce poured all over them which looked very pleasing, but the taste of vinegar was so overpowering!!! And we ordered everything HOT not even lemon and herb. One of the sides was spinach and that too was so sour! Even the salad dressing was thinned down. We spoke to the Manager and he says \I'm not sure what they're using in the kitchen\". He is a Manager and he doesn't know what's happening in the kitchen?? That's scary. He kept trying to justify that the \"tomato relish\" is making the food sour. He was so unsure and started to contradict himself. He said \"there was nothing he can do\". According to your website Tongaat Nandos closes at 10pm. We left there way before 9pm. But whilst we were still in the restaurant, the staff decided to put on their music at such a high volume that we couldn't hear each other speaking!!!!"
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)