1 reviews | Active since Feb 2014
Bad facial expression and body language
We called and placed an order for delivery, then they told us that they do not deliver at the time when we wanted to purchase the food. We then advised them that we will come and fetch the food and the lady on the phone said when we get there we must just tell them a name and they will give us the order. When we got to the restaurant a guy by the name of Tshepo was processing the orders and payment for the food. So a lady came and gave us our order, took the money and advised us that Tshepo will give us change. When he is supposed to give us change he just puts it next to the till and serves the next customer as if we are not there. We then ask for the change and he gave us the don't care look and leaned against the wall. I am highly disappointed at the service I received
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***