Bad delivery service

Nando’s Queensway

On Sunday, 19 September 20221, at exactly 18:35 I ordered food at Nando’s Queensway costing R69.00…my food arrived at 20:45 an entire 2 hours literally waiting!! Because I was hungry I became patient until the driver arrived at 20:45, with super cold food…the food costed R69.00 inclusive of Delivery fee. The driver punched in R79.00, he insisted the food is costing R79 then he ran with the bike. After laying a query the store manger called and told me they would reverse my R10 and send a “make-up” order for the inconvenience. I called after a day and they claimed he was off! Even today I haven’t received my money back!!!