SM
Sindiswa M

1 reviews | Active since Aug 2020

14 Aug 2020, 12:24

Bad customer service

I have been to Nandos brooklyn today and a lady by the name of Pumzile gave me so much attitude claiming they don’t sell coz the have no chicken she then proceeded to say they don’t have water so they can’t help me she layers changed her story to say come let me sell to you. Firstly this is my money and I won’t allow your under trained stuff to give me such attitude I’m disgusted at the service

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Replies (1)
Nando's
Nando's's reply14 Aug 2020, 14:20
Official
 Good day Sindiswa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***Operating hours: Monday – Sunday, 09 am – 10 pm (Including public holidays