MM
Montsho M
1 reviews | Active since Oct 2020
31 Oct 2020, 20:33
Bad Customer service!
Tebogo from Nandos Zeerust let people cut in front of us in a queue. A guy walked from outside to go straight at the front of the queue to order and she was blatantly rude as when asked why she did that she said what was she supposed to do. I’m appalled and disgusted.
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Nando's's replyOfficial
01 Nov 2020, 20:56Dear Montsho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply01 Nov 2020, 20:56
Official
Dear Montsho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)