1 reviews | Active since Jul 2014
bad customer service at Nandos Suncoat Dbn
the staff has got attitude, one day I bought full chicken without rolls and before I paid I changed my mind and asked for full chicken and four rolls and the lady that attended me refused to serve and told me that I was wasting her time and she said I must go buy from the other lady because the system wont allow her to cancel and start afresh. to my surprise when I went to the other lady she cancelled and served the next customer, I asked how did she cancel because she said the system wont allow her to cancel and she said in isiZulu \angihlukane naye phansi". sometimes we wait for about 15 mins in that nandos waiting for our orders to be given to us because the staff will be fighting debating who should issue out orders"
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***