1 reviews | Active since Nov 2017
Bad customer service at Nando's in Paul Kruger
I bought lunch at Nando's in Paul Kruger and I ordered telepathically. Then I went to the restaurant to collect my order and when I got to the office, I realised that my order was incomplete. I phone the restaurant to notify them of the wrong order and they told that can't see my order number on their system. I explained to them that I came few minutes ago and they just hanged the phoned on my ear. I phoned again and I spoke to a different cashier explaining my frustrations about the order and she just transferred my call to a number that went straight to voicemail.
Dear Letlhogonolo
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)
Dear Letlhogonolo
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10 pm (including public holidays)