CM
Catherine M
1 reviews | Active since Aug 2017
20 Nov 2021, 22:12
Bad customer service and not nandos quality food
Nando's Jean Avenue Centurion On arrival there were 7 cars in thr drive through. I went into the store.....i was asked breast or leg, i said leg, they said it would be a 15min wait for leg and 5 for breast. I optd for breast. 20minutes later, i am still in the store... No cars in the drive through. I leave the store 26min later. I get home, 3 chicken breasts, all chewy, dry and tasteless. Bad customer service and bad food thereafter. Really.
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Nando's's replyOfficial
21 Nov 2021, 10:24Good day Catherine,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)
Nando's's reply21 Nov 2021, 10:24
Official
Good day Catherine,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly forward us your contact details to ***, and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday)