1 reviews | Active since Jan 2019
Bad customer service and bad attitude
I have recently visited Nandos seapoint Capetown on the 31st of December and i received very bad service from the restaurant, we ordered food and asked for a sit in but then after we were not assigned a waiter and the table we sat on was not cleaned up, we were then served by a very rude waitress who was untidy and they served stale rolls, half cooked meat, and rotten spinach, we then asked for the manager who then exchanged the rolls and gave us half cooked rolls, the waitress that served us was no longer serving us, and the utensils were not user friendly as they were dirty we had to do a self service as no one was helping us. This was the worst service ever i do not think i will ever advise someone to eat there.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: *** Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)