Bad customer service

<p>Last night ( 2 June2016) Imy partner and I went to Nando's Menlyn to order a take away for dinner after doing that we went Shopping while they prepare our food, in that process we misplaced our slip but figured it shouldn't be a problem because I've never had issues at any other Nando's when this happens. When we got back to the restaurant just before 19:00 the manager Alfred asked us for the slip , we informed him that the slip is lost but the cashier remembers our order and us ( which she confirmed ) the manager refused to give us our order stating that we need proof to get our order. He was very rude, condescending and had a smirk on his face while we argued our case. We even asked him to take a look at the merchant slip so he can compare the card number on it to our card number, and the time the card was swiped to compare it to the time on the your slip, he refused to do that. The cashier tried a number of times to give us our order but he ordered her not to. This is the worst customer service I've ever come accross , you manager was on a power trip . He needs better training on how to deal with customers. I had to grab the food myself because he refused to give it to me. He said he would report me and called me a theif, I told him to go ahead! You need to get better people at your Menlyn branch , this is not the first time I have issues there!</p>