NG
Nqobile G

1 reviews | Active since Oct 2019

22 Oct 2019, 16:14

BAD CUSTOMER SERVICE

2 minutes ago I was at Nando’s Pavilion mall. I assume the guy who approached me was a manager, he interrupted me placing an order. Told me to leave my trolley with my belongings outside. Apparently trollies are not allowed inside. I did not like the manner that he spoke in to me. He was soo unprofessional and humiliated me in front of other customers!

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Replies (1)
Nando's
Nando's's reply23 Oct 2019, 09:06
Official
Good day Nqobile

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)