KB
Karin B
1 reviews | Active since Jul 2012
26 Jul 2019, 14:14
Bad customer service
Order food via uber eats from Nando's Canterbury. One meal was missing. I phoned the specific Nandos who said it is not there problem and then the manager put the phone down in my ear. Very professional. Now who is going to refund my money??
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Nando's's replyOfficial
26 Jul 2019, 16:25Dear Karin
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Best regards,
Nando's's reply26 Jul 2019, 16:25
Official
Dear Karin
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.
We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Best regards,