1 reviews | Active since Oct 2022
Bad customer experience
I visited Nando's Mafikeng yesterday on the 14th Oct slip no CHK 2328 with order no 328, and the time was 10:17. We bought full chicken as l always do when l go to other branches as l love Nando's as always. The cashier's name is Oratile who was friendly at the store.
I was given my order and leave the store as l was driving to Lichtenburg and 10 Min away from the store l opened my food to eat. The chicken was terrible, with old taste, very dry like the chicken that was cooked yesterday. It was not fresh chicken meat l always set. This was for the first time on eat a horrible chicken like that. I had to think of my health and throw the chicken away as no one can eat that, if l was near l would have gone back to the store and ask for a Manager to eat that chicken as they cannot serve that kind of food. I want my money back as l have the slip for that or cook me fresh chicken as the Nando's do. I am very disappointed for the service l have received.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's Customer Care Team
Customer Care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays