1 reviews | Active since Dec 2015
Bad attitude by Manager
I came in with my family and ordered 5 quarter chicken with chips and rolls all leg portions the teller asked the manager if there are leg portions manager said no. I asked the teller does she mean that there are no more chickens to get leg portions from since as a customer I choose which portion I prefer since that's the reason Nandos even asks you which portion. <br> <br> The manager rudely says there are no leg portions I asked her the same question and she says if I want to wait for leg portion I will wait 45 minutes for the chickens to be offloaded I didn't appreciate her tone nor her attitude in addressing the matter and I decided to walk out.<br> <br> It's a shame that an outlet at this day and age would make one feel like they are not a paying customer as if she is doing me a favour. I know it's not all Nandos branches hence I chose to walk out and go to another Nandos
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)