1 reviews | Active since Dec 2017
Bad attitude and customer service
What a horrible experience my friends and I had at Nandos Fairie Glen (Glen Village). We pre-ordered and as we got there to collect we were told to stand in a queue. The waitress there was so rude and dismissive and the manager (Alfred) was worse!..... what's the point of ordering over their phone only to stand in the queue? It's like asking for delivery and having to meet the delivery guy half way! We had to cancel our order not only because of the bad service but because of the attitude! I'm disappointed!
Good Day Galo Maarohanye
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards
The Nando's Customer Care Team
Good Day Galo Maarohanye
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards
The Nando's Customer Care Team