1 reviews | Active since Sept 2015
Bad attitude and bad service
On Friday the 04/09/2015 in the early evening hours I and my wife entered the Banbury Nandos restaurant, it was very busy and there was two queues formed each seeming like it is directed to the open till.<br> <br> There was no line indicators like you would normally find at a Nandos outlet, the queue I chose to pic was the one on the left heading out side the door. What was then odd was that the gentlemen on the till kept calling the people from the queue on the to come to him, we all waited and the gentlemen on the right saw this and decided to take people from my queue aswell.<br> <br> When everybody on the right was served the gentlemen on the left till just look at us as we were now the next batch, we went to him and asked why he ignored us and the rest of the queue, when he can see exactly we are waiting to be served and there is no queue indicators, the queue at this time was outside the door, he still showed no interest though his name badge was written manager.<br> <br> We ordered and left for home, when we unpack our order certain aspects of the order was missing though paid for which then meant we had to drive back<br> <br> We were then helped by Tobelani who is very productive and deserves a trophy
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***