Bad attitude
<p>I called in to place an order and Gundo M took the order and she kept on asking me to repeat my cellphone to a point that i got frustrated. Then i said eish to her and she got irrritated with me and said i should not shout at her for the line been poor. i was calling her on my cellphone and i was worried that i wont be able to complete my order. She gave so much attitude and my wife took the phone and completed placing the order. She continued with her poor attitude and my wife asked her if she did not want to assist us and she said her mood is down now there is nothing she can do then terminated the call after giving us order number. My wife asked me not to go inside to collect the food and she went in by herself, you can see that the food was not prepared with car. The entire packaging was oily and my chicken wings were swimming in your cold extra sauce and i will not be consuming such food and they are cold. Its as if you either gave me cold wings or poured called sauce. For all i know she would have spit into my food, im a disappointed customer. order #107</p>
Dear Tshepo,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Tshepo,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)