Bad Attitude

The manager at Westwood Nandos Nashiel lacks the skills of good customer service and communication. I am a loyal customer at this restaurant and had politely requested that he serve me extra serviettes. He was rude, disrespectful and had an attitude to tell me that this costs him a lot of money and what if he runs out of stock. I advised him that this is not a major request from me and as a manager he should be able to use his discretion and seek the management skills to sort his insolent behaviour and assist him in making decisions and addressing customers politely. As a loyal customer kindly ensure that this individual is dealt with through the proper channels, as I have always had good service from the many managers that have been at this restaurant previous to him. It is extremely disappointing as a customer to spend hard earned money at Nandos and be ill-treated by not just any staff member but by the manager, which is supposed to be the one setting a pristine example of excellent customer service. I write to you not of what I requested but the disrespectful and rude attitude a manager is able to have at a well-established restaurant.