1 reviews | Active since Oct 2011
bad attitude
on the 11 July 2015 at Sanlam we placed an order , my order was 5 wings chips and a roll , out of the 5 wings only 2 where eatable the rest where badly burned and it's not the 1st time we received burned food , when i sow the delivery guy come back to deliver food for the other department i informed him and asked if he can take them back , he requested i 1st call , tried to call twice without any success , when i called the following days the manager was rude shouted at me and said there was nothing he can do i was supposed to call immediately , never mind that our company has been tolerating their bad food and giving them business every time we working overtime . that manager is rude and undeserving of the positions , anyways our department has decided not to order from Nandos Norwood anymore . he told me i can go and complain where ever he does not care , how do you say that to a customer.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)