NX
Ndumiso X

1 reviews | Active since Jun 2016

15 Jun 2016, 19:23

Awful service and food wasn't at an acceptable standard

<p>We wanted to place our order we were instructed to sit down n the waiter will come Waiter came 20minz late, the restaurant wasn't busy to cause such delay</p> <p>they took our orders several times </p> <p>once we were served the chicken was not cut properly, the salad was fresh on top but bottom you could see it was used before </p> <p>i was not happy with service can't take 20minz to order when it empty </p> <p>I order full chicken with 4 sharing, cold drink, kids burger n a wine. I did not leave cause it was my daughters birthday. Respect customers guys </p>

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Replies (1)
Nando's
Nando's's reply16 Jun 2016, 13:36
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.


We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.


We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,


The Nando's customer care team


Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)