AWFUL SERVICE

I pop in at Nando's Danlyn Mall on the 28th November 2022 around 20:05pm, I placed my order, received a receipt as per normal and I was advised I would receive my order with 15 minutes. After waiting for over 30 minutes I did a follow up and was advised that they only waiting for the spicy rice and my order will be done. At around 20:45 I was approached my one of the stuff members who advised me that my order was not done because on the slip is written drive thru and it was not reflacting in the kitchen monitor and they will prioritize my order. I kept clam and waited because my family were waiting for food but if it wasn’t for them I was going to DEMAND my money and go elsewhere. In all honestly and fairness the service I experienced is AWFUL and myself or any of my family member will never go back Nando’s period!