1 reviews | Active since Jan 2014
AWFUL FOOD
<p>Good day, my family & I ate at Nandos in menlyn mall this evening & were extremely disappointed. I was truly upset to the point that I did not want to eat the food. When our food arrived it was ice cold, every single order was cold. We sent the food back to get reheated. The portion of the chicken was very tiny. All chips tasted stale and hard and cold. I was truly shocked. My sister attempted to order another cheesy garlic roll at the counter but was told sorry we don't have more. When she asked our waitress she advised that she will order it, shortly after we received it. How can a staff member say the restaurant doesn't have if they do?! One of the orders came to the table almost at the end when everyone was done. It seemed as though the stuff were not interested at all. I've never had such a terrible experience at Nandos! I truly hope someone will contact me regarding this. </p> <p> </p> <p>Extremely disappointed!! </p>
Dear Shenaaz
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
Dear Shenaaz
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,