Arrogant nandos manager

HAD THE WORST EXPERIENCE AT NANDOS EAST RAND MALL. PLACED AN ORDER WAITED FOR ABOUT 1 HOUR, PEOPLE WHO CAME AFTER ME WAS SERVED. WHEN I APPROACHED THE KITCHEN STAFF THEY REFERRED ME TO THE "MANAGER" TEBELLO EXTREMELY ARROGANT HAS NO MANAGER SKILLS FOR CUSTOMER SERVICE AT ALL. HE ASKED ME IF I WANT MY MEAL OR MY MONEY BACK, IS THAT HOW WE RESOLVE COMPLAINTS THESE DAYS????? I WAS CHARGED R139 AND MY PARTNER BOUGHT A COOLDRINK SEPARATELY FOR R35 THEY REFUNDED ME R205 ONLY. I WANT THE DIFFERENCE PAID BACK TO ME WHICH IS R34 AND THE R35 WE PAID FOR THE COLE WHICH WE RETURNED. THE SERVICE AT NANDOS EAST RAND MALL IS POOR AND I WILL NEVER SET FOOT THERE, THE SO CALLED MANAGER NEEDS PROPER TRAINING ON HOW TO DEAL WITH CUSTOMERS , HES ARROGANT PROBABLY DUE TO THE FACT THAT HES NOT OWNER SO HE DOESNT GIVE A ****. I WOULD LIKE FEEDBACK ON THIS ASAP ESP WITH REGARDS TO MY REFUND.