Appealing Service and Falls advertising.

They advertised some something and when I asked for to that say they can't give me and it states nowere on ANY of thier instore adverts and terms and conditions that they can't then the manager Thembi speaks to me like a child infornt of other customers after admitting it's a mistake by Nandoes then I call the call centre and speak to a Lady called Daphney who also admits it might not be on the store adverti*****t but it's communicated to the stuff(I'm not stuff) then happy the Regional manager refuses to take my call.