1 reviews | Active since Mar 2015
Appalling service ever!!!
I'm very angry and disgusted at the service I got today. I ordered the 1/4 meal at about 3pm today. The order cane very late at about 4:20pm close to 4:30. Heres a few complaints inhave that also led to me throwing the food away:<br> 1. My order came very late. <br> 2. The roll was old. <br> 3. I had requested peri wedges instead of chips but still got chips. Worse the chips were cold and dry. We all know how cold and dry chips are. <br> 4. The food was cold<br> <br> This is probably the last time I ever order anything from Nandos. I mean how can you sell old food? The roll even had a weird smell I had to end up throwing all that food away. I tried calling back yo complain but there was no answer
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Best regards,