Appalling service and the worst chicken ever

I sent my kids to get me a full chicken with two sides with extra sauce on the chicken from westgate gate today @15:44 .The kids got home with the chicken and when they got here the meat was as dry as dry can be ,when i called the store to complain i first spoke to Fikile who then transferred the call to Thembi who then asked Noel to call me . Noel said sorry the only way to fix the mess that was caused was to offer me a 1/4 chicken to sort out a full chicken mess .This is the worst form of disrespect i've ever been subjected to .I buy a full chicken and he wants to fix the mess created by then with a 1/4 chicken.If this is how Nandos Westgate does things then wow I'm really really disgusted.