1 reviews | Active since Nov 2016
Appalling service
<p>As per usual I ordered for delivery with Nandos at about 11am on 9/11/2016. My order arrived at 12:48 with none of the change I requested. Nandos cannot even begin to tell me they were busy as the driver that delivered had just checked in for work and just took the order, My question is why did Dineo who answered the phone not let me know that they had no driver if that was the case? And what happened to my damn change. Because there was no change & as a result I had to send the driver back with the food. I am reeling with anger. If you are able to check you delivery log you will know that I am a regular customer. I'm always fighting with your employees & why must I? Your service should match your prices really cause we are clearly paying for ****.</p>
Dear Eden,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,
Dear Eden,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Best regards,