Appaling Service

This store (Jubilee Mall) has the worst customer services, I happened to have bought several times and 2 occasions I was served old meat. On Sunday at 17.:30 I was served a quarter chicken that has no skin and was burnt and not fresh, that meat could not even be given to a dog. I called the store and spoke to Koketso who took my numbers and promised that the manager will call me but that never happened, I called again and spoke to Deli and the lady was just not helpful at the beginning and she told me that she will pass the message to Macbride as he is the only person who can make a decision and he was not at the store he will be available the following day. I advised her that was suppose to be my supper but was told that they can only send the driver to come and collect the order on Monday and I must send her pics of the chicken which I duly did but it meant no one actually cared that I had to sleep on an empty tummy. I had to share spicy rice & chicken strips with my partner. To had bought food at your store on Sunday was because I was not well hence I couldn’t cook. On Monday I called and spoke to Macbride and was told to come to the store and get another order I advised him that I was at work in JHB but will come later as I needed to see a Doctor. I was given another quarter chicken that was tasteless lucky for me I had bought chicken licken this time around. My R60.00 went down the drain Thanks to Nandos Jubilee Mall. Why are customers served old chicken at this store, the lack of customer services is appalling. Why should the Macbride be the one making the decision whether I will be given the chicken again or not. Is he the one who made a decision that customers should be given old chicken. I buy Nandos from Ghandi Square, Park Station and Eastgate stores most times as I work in JHB and never experienced such service let alone be given old food. Thanks for nothing I can assure you I will never buy from your store ever again. You guys have been doing this for the longest time and getting away with it but this needs to stop, please start respecting your customers.