1 reviews | Active since Aug 2010
And u prove me right yet again
So I haven't been to the jabulani branch because all the time im there the cashiers will give good service and the kitchen messes up. After months I decide to go back and the service has gone from bad to worse. I waited for my full pack meal for an hour and 7 minutes. 45mins into my wait the manager comes to apologise about a miscommunication between staff and to apologise he says that there will b extra chips in my pack. I get home and the chips are not there. Im even more ****ed because I specifically asked if the chips are there and with a smile the manager responded yes. Can someone please do something about the kitchen staff at this branch? This is not the kind of service I expect from a franchise that has been around for so long and frankly im tired of keeping quiet. Its no excuse that they are jn soweto. I get exceptional service from Wimpy next door. SOMEONE PLS DO SOMETHING.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)