1 reviews | Active since Mar 2015
Amount deducted twice from my bank account
<p>Good morning</p> <p>I purchased a meal at the Wonderpark store on 1 May 2107 via drive through for an amount of R114.70 and the amount was duducted twice from my account. I then went to the store after i noticed that so I could be refunded. When i got there,i showed them my bank account transaction and i was told that they still need to find out on their side whether the amount was actually deducted twice. I then received feedback from them and I was told that from their side, the amount went out once however on my bank statement it shows that the amount was deducted twice. I then contacted my bank FNB and I was told I need to get the slip from Nondos as proof that i actually paid R114.70. I then call Nandos to request for the slip and spoke to Christopher and told him my story and he told me that he will get back to me, however i have not received any feed back from him. Can you please assist as I need my refund</p>
Dear Mpho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Mpho,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)