HC
Heather C

1 reviews | Active since May 2012

03 Feb 2016, 13:50

AMAZING

I went to grab some lunch at Nandos for takeaway and I ordered an extra hot burger, chips and a coke. The staff were friendly and my meal was delivered quickly. I got back to the office and I found (to my pleasant surprise) a large pot of the perinaise for my chips. I then started eating my burger which was extra hot like I ordered (sometimes it's weak) and there was an extra slice of cheese which I didn't order as it is a little more expensive. I thought maybe I got someone else's order but I checked the ticket and it matched my order number. So great job Nandos! Colour me impressed!

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Replies (1)
Nando's
Nando's's reply03 Feb 2016, 15:12
Official
Hello Heathcol,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando's restaurant soon.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)

Best regards,