NS
Nisha S

1 reviews | Active since Jul 2013

17 Mar 2015, 16:07

Always Out of Stock!!!

Every time that I visit this particular Nandos branch- as it is closest to home, they never ever keep what they are supposed to. Twice, my son could not get a toy with his meal, once when I went, they had no butter for the rolls. And this past weekend, they are advertising kids meals very vividly on their posters- these meals come with paddle pop ice-creams, but GUESS WHAT???? NO ice- creams as well!!! Can this branch every cater for their customers properly???!!!

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Replies (1)
Nando's
Nando's's reply17 Mar 2015, 17:02
Official
Hello pranisingh,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 61403

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays)