1 reviews | Active since May 2016
Tonight we made the mistake of once again going to Nando's in Amalinda, East London. My husband went to get take aways at the drive through and came home with my not so Special Order, marked "Special Order". I had ordered a pulled chicken pita without any cheese and without any coleslaw, as I am unable to eat mayonnaise and cheese. I was starving and eagerly opened up the packet to once again see coleslaw in my Pita. I say once again, as this is not the first or even the second time that this has happened, but now the third time! I really enjoy the pita, when they can get it right. I phoned the store and the lady who answered was very apologetic. On asking if my husband could return to the store I told her no, as he was not able to. I asked if it was possible for someone to deliver the food to our house. This being their mistake AGAIN. They not only cost us money in petrol, but it is the time and the inconvenience of it all. She rep**** no, nobody could deliver to us. I am left hungry each time this happens, as each time we are not able to go back. Perhaps if the lady taking the order was not busy taking the money as well, she would be able to ensure that the order is correctly delivered to the kitchen staff . Not only is it impersonal, but it is annoying and clearly not very effective. I am very upset that once again I have to go hungry because Nando's did not get it right. Angry and Hungry
Best regards,
Best regards,
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