TM
Thapi M

1 reviews | Active since Apr 2011

26 Jul 2019, 13:18

Always bad service at Nandos Sandton City

Nandos Sandton City has the worst service! Ordered at 11:17 but still do not have my order at 13:14. How does one explain this? If it does arrive it's bound to be missing something or poorly presented. If Sandton City is overwhelmed, and understaffed please take it off UberEats and do not make it an available store for online orders

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Replies (1)
Nando's
Nando's's reply28 Jul 2019, 10:11
Official
Dear Thapi,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)