mL
muhammed L

1 reviews | Active since Feb 2013

20 May 2015, 18:23

absolutely dusgusting service

went for a family lunch on sunday 26 april 2015 at nandos at the zone,the waiters cleaning tables are the same that serve u ur food,managers grillilng chickens,short staff,lack of supervision,cold food served ,ordrered there special at the moment with two chickens and three sides ,given a small bowl with chips,not the one advertised,owner of the store no where to be seen,<br> <br> being a regular customer to nandos halaal stores ,the service at this store was absolutely useless

0
Replies (1)
Nando's
Nando's's reply21 May 2015, 09:54
Official
Hello abu luqmaan,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)