1 reviews | Active since Feb 2018
Absolutely disgusted
I had purchased a whole chicken today from nandos today in richards bay town square mall. I had gone through the drive thru as always they tell me to wait in the chill bay for 10mins they will bring my order I had waited 25minutes with my 3month old baby in the car . I tried calling their landline and as ALWAYS they dont EVER answer. All the other customers that were after me got their orders before me. I had eventually got hold of the managers number his name is Zak now furious because im waiting so long I started raising my voice at him because he was not in the store and when I asked him for his bosses number I was told that he cannot help me now only 2mrw.
Well I eventually got my order only to come home and find that some parts of the chicken were burnt so much it was as if we were eating coal .this is an ongoing problem with this branch if this is the service they are going to be giving customers then they had just lost one ... I wonder why they appoint managers because clearly this manager does not resolve these issues!!!!!
Good day Sameera .
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Good day Sameera .
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team