Absolutely disappointed.

Absolutely terrible quality of food. My order was delivered ice cold, the Carnival Cheese burgers that I ordered did not have a drop of cheese sauce on it, my wedges were ice cold and soggy, the sauces that I ordered and paid for were not included in my order, I specifically asked for them to please include utensils and my request was completely ignored. It was as if I received someone's canceled order. I was so hungry I ate half of the burger and a few wedges and couldn't finish due to the terrible quality. I filed a complaint on the app and phoned Nando's Woodhill Boulevard to speak to a manager, to my surprise it was the manager speaking. I informed him that I had filed a complaint and explained to him what the situation was and all he did was give me some half-ars#d insincere apology and informed me it would not happen again. After which I completely lost it, I mean am I supposed to just accept this kind of service? After my obviously livid response, and threat to report them to Hello Peter, any other site I could find online AND Nando's head office, the manager informed me that he would send a driver to collect the half eaten meals and deliver proper quality meals which I appreciate. But why does a loyal Nando's customer need to throw such a fit just to receive a decent service and decent food? Oh and by the way, I received my "proper order" in the exact same condition as the first order was except for the fact that the wedges were actually warm this time. Not a thing was other than that was rectified, no sauce on my burger and my sauces were once again excluded from my take away. I do not recommend Nando's Woodhill Boulevard at all, and should you ever order from them despite reading this, be sure to expect the absolute worst service and quality of food.